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NaLite Smart Discusses X31/X39 Switch Solutions with an Indian Project Customer

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NaLite Smart Discusses X31/X39 Switch Solutions with Indian Customer

| Introduction

On July 30, 2026, NaLite Smart met with Anuj, a project-oriented customer from India, to discuss switch product selection and the next stage of cooperation. The communication focused on the X31 and X39 series, sample evaluation, product-use guidance, and preparations that must be completed before moving toward a potential bulk order.

| Customer Background

Anuj operates five showrooms in India and is newly entering the switch industry. Although he already has a basic understanding of switch products, he still requires practical support in product selection, product use, and market introduction.

For a customer at this stage, the initial product range must be manageable. Minimum order quantity, product presentation, and the ability to understand and demonstrate the products are more immediate considerations than building a broad product portfolio.

| Discussion Focus

During the discussion, NaLite Smart introduced both an Indian modular switch option and the X31/X39 series.

The Indian modular option involved a relatively high minimum order quantity for a customer who is still developing the business. After comparing the available directions, Anuj decided to begin with the X31 and X39 series.

The discussion therefore focused on how these two series could support the customer’s initial product evaluation. Product-use guidance was also an important topic, as the customer needs to understand the products clearly before presenting them through the five showrooms.

For this type of cooperation, product confirmation must come before volume-order discussion. Starting with a defined series allows the customer to become familiar with the products while controlling the commitment required at the early stage.

| NaLite Smart’s Support

NaLite Smart supported the customer in comparing the different product directions and identifying a more practical starting option based on the current order volume.

Further communication will focus on helping the customer understand how to use and present the X31 and X39 series. Product explanations, sample communication, and technical discussion will continue as the customer evaluates the products.

NaLite Smart also provides OEM/ODM support for overseas smart switch projects, including product customization, sample coordination, and technical communication when required. Any customized cooperation will be discussed separately according to the customer’s future business development.

| Cooperation Progress

The customer has already received samples of the selected products. This gives him an opportunity to review the X31 and X39 series before expanding the product display.

The next step under discussion is an additional order for five demo boxes containing switches. The customer has also asked about the possibility of a bulk order.

Bulk-order planning remains at an early stage. The applicable BIS certification requirements and the current certification status need to be clarified before the cooperation can proceed to a confirmed volume-order arrangement.

| Future Cooperation Outlook

The immediate priorities are to continue product-use communication, confirm the additional demo box requirements, and review the compliance conditions for the Indian market.

Both sides will proceed step by step through product confirmation and technical discussion. Any future bulk order will depend on the customer’s evaluation of the samples, the detailed product requirements, and the outcome of the compliance review.

💡 This visit established a practical starting point for cooperation with a customer who is building a new switch product business in India. By beginning with the X31 and X39 series, the customer can focus on product understanding and showroom presentation before considering a larger order.

💡 NaLite Smart will continue supporting the communication through sample follow-up, product guidance, and further technical confirmation.

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